Reputation is defined as the overall quality or character as seen or judged by other people. We are very proud of the fact that over 57% of our business comes from word of mouth, a friend telling a friend, a neighbor telling a neighbor, or an individual in a family telling other family members.
We try our best to live by our mission statement. “Creating everlasting stories in stone for people who matter by people who care.”
While we know that we are not perfect, we always strive intently to fo the right things. Integrity is not a common term in today’s hustle and bustle world, but it’s the one thing that is non-negotiable with all the people that work for us. The vast majority of our customers come to us during their most difficult times, and we don’t take that responsibility lightly.
Three families share their stories. Meet the Backes, Wenner, and Spanier Families.
I have to send Halos to this company. They treated my Dad with care and respect what he had to say really mattered. I would recommend this company to anyone who would ask. I too wish there were 10 stars, your team deserves it.
You are one amazing group of people! Thank you for your expertise, patience, and outpouring of kindness when we met with you on May 26th! Joann was awesome and the owner could not have been more hospitable!!!!! I wish I could give you 10 stars!!!!!!!
Amazing! Words will never express my gratitude for the patience that you all gave my parents when they designed their own monument. The workmanship was over the top. Even though I still have my parents here with me, seeing their monument WITH them is another gift. Knowing all the meanings of everything they chose will forever be with me to honor their legacy. Thank you is all I can say!